At La Garde Inox (SML Inox), we place great importance on the protection of your personal information. This privacy policy describes the types of information we collect, how we use it, who we share it with, and the measures we take to protect this data. By using our site, you agree to the practices described in this policy.

1. Collection of Personal Information

We collect the following information when you submit a contact or submission request through our site:

• Name
• First name
• Email address
• Phone number
• Mailing address
• Identity information
• Business and communication information
• Purchase history
• Security sequences
• Technical information

This information is necessary to process your request and provide you with the required service.

2. Use of Personal Information

We collect and use your personal information in various ways:

(A) Direct interactions:

You may provide us with information such as your identity and contact details when you fill out contact forms or communicate with us by phone, email, or other means.

(B) Indirect interactions:

We may receive personal information about you from third parties with whom you have already shared this information, in accordance with their own privacy policies. For example, this may include information from advertising platforms such as Facebook and Google Ads for marketing campaigns, background check service providers in the context of recruitment processes, or payment services for fraud prevention.

(C) Technologies or automated interactions:

When you interact with our website, we automatically collect technical information about your equipment, browsing habits, and actions. This data is collected through cookies, pixels, server logs, and other similar technologies. Additionally, we may receive technical data about you when you visit other websites that use our cookies.

3. Sharing of Personal Information

Your personal information is shared only with our distribution partners. They are required to respect the confidentiality of your data and to use it only in the context of the relationship you have with us.

Note: [Add specific details about partners here if necessary.]

4. Security of Personal Information

We implement rigorous security measures to protect your personal information against unauthorized access, use, or disclosure. This includes:

• SSL encryption: All data transmitted through our site is secured by SSL encryption.
• Access controls: Only employees and partners who need access to your information for their work have access to your data.
• Compliance with Law 25: We comply with the requirements of Law 25 to ensure the protection of your data.

5. Your Rights Regarding Your Personal Information

Under Law 25, you have the right to:

• Access your personal information: You can view the information we hold about you.
• Rectify your information: You can correct any inaccuracies in your information.
• Request the deletion of your data: Under certain conditions, you can request the deletion of your personal information from our systems.

To exercise these rights, please contact us at [insert contact].

6. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience on our site. These technologies allow us to better understand how you interact with our content, analyze the performance of our site, and personalize the offers we provide to you. They also help us deliver relevant advertisements and measure their effectiveness.

You have the option to configure your browser to block cookies or to be notified when they are used. However, please note that blocking cookies may affect certain features of our site and limit your user experience.

7. Third-Party Services

Our site uses various third-party services to enhance your user experience and optimize our operations. These services may collect information about you for various reasons, such as managing submissions, customer relations, data collection through forms, or online support.

Each third-party service we use has its own privacy policy. We recommend reviewing these policies to better understand how your information may be collected and used by these services.

8. Changes to the Privacy Policy

We may modify this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and we encourage you to check it regularly.

9. Contact for Personal Information Protection

If you have any questions, concerns, or wish to exercise your rights regarding your personal information, please contact Simon Pelletier, President by phone at 1 800 263-5170 or by email at [email protected]. If you have any questions or comments regarding this privacy policy, if you wish to exercise your rights regarding your personal information, or if you have concerns about how we handle your data, you can contact us at any time using the contact information below.

Person in Charge of Personal Information Protection

Simon Pelletier
President
[email protected]

SML Inox
5170 Rideau Street,
Québec, QC G2E 5S4
Canada

Last update: August 1, 2024